Managed IT is like having an IT department without hiring full-time staff. We monitor your computers, servers, and network 24/7, apply security updates, fix problems before they cause downtime, and provide help desk support. You get a predictable monthly cost instead of surprise repair bills.

Instead of paying for repairs every time something breaks, you pay a fixed monthly fee. This prevents unexpected expenses and reduces downtime. When your systems stay online, your staff stays productive, and you don't lose valuable work hours to IT problems. All three of our Managed IT plans — Sadharan, Unnat, and Bishesh — are designed to eliminate surprise repair costs.

No. We work on a month-to-month basis. You're never locked into a contract. If you decide to cancel, you can do so with proper notice — no penalties, no hidden fees. This applies to all Managed IT plans including our entry-level Sadharan Plan.

We check the age of the device, how well it performs, and the cost of repair. If repair costs are more than half the price of a new computer, we recommend replacement. Our support and repair service focuses on honest advice that saves you money in the long run. For organizations on the Unnat or Bishesh Plan, we also handle device drop-off, pickup, and new device setup as part of your monthly coverage.

We take data privacy seriously. We never access your files unless absolutely necessary for diagnosis. We always recommend backing up important data before any repair. For organizations on the Bishesh Plan, we also provide complete IT documentation, cloud & identity management, and vendor coordination to help keep sensitive data secure and auditable.

Yes. We recommend computers based on what your staff actually does. Administrative staff need different specifications than teachers or field workers. We match devices to your work, budget, and long-term needs — not just what's on sale. Clients on the Unnat and Bishesh Plans also get new device setup and onboarding included.

Absolutely. We handle everything: operating system installation, software setup, updates, and performance tuning. We make sure every device is ready to use the moment it's delivered to your staff. New device setup is included in the Unnat and Bishesh Plans, along with onboarding and offboarding for staff changes.

Yes. We supply computers, printers, networking equipment, and other IT hardware for schools, NGOs, government offices, and other organizations we serve. We can deliver to multiple locations and ensure consistent setup across all your sites. Organizations with multiple branches often benefit from the Bishesh Plan, which includes IT asset tracking and complete documentation across all locations.

Yes. We design and install complete networks including routers, switches, cabling, and Wi-Fi access points. We consider your building layout, number of users, and future growth to build a network that works reliably from day one. Once your network is live, our Sadharan Plan keeps it monitored 24/7 with DNS & web filtering included.

Slow Wi-Fi is often caused by interference, poor router placement, outdated equipment, or too many users on the same network. We analyze your setup, find the root cause, and fix it so your entire team can work without interruption. Ongoing network health is monitored under all Managed IT plans.

Yes. We install professional-grade structured cabling with proper routing, labeling, and safety standards. We work around your office or school schedule to minimize disruption during installation. After installation, our Unnat Plan provides scheduled onsite visits to keep your physical infrastructure maintained.

Yes. We handle everything from safely dismantling your current setup to transporting and reinstalling all systems at your new location. We make sure your computers, network, and servers are up and running as quickly as possible. For ongoing support after the move, the Unnat or Bishesh Plan includes scheduled onsite visits and priority support.

We plan the move in phases to minimize downtime. Critical systems like email and essential files are prioritized for fast restoration. Most offices are fully operational within one to two days after the physical move. Clients on the Bishesh Plan receive priority support to get back up and running even faster.

We use multiple layers of protection: firewall configuration, endpoint security, email filtering, regular system updates, and 24/7 monitoring. Our cybersecurity approach also helps secure backups so your data remains protected and recoverable. Endpoint protection and antivirus are included in the Unnat Plan, and spam protection & email account management are included in the Bishesh Plan.

We perform security assessments to check for hidden threats, weak passwords, outdated software, and unauthorized access. If we find anything suspicious, we act immediately to secure your systems and protect your data. Ongoing 24/7 endpoint monitoring is included starting from the Sadharan Plan.

Yes. We provide simple, practical training to help your team recognize phishing emails, fake links, and social engineering attempts. Many attacks succeed simply because people aren't aware of the signs — we help change that. The Bishesh Plan includes ongoing IT planning & strategic consulting that covers staff security awareness as part of your overall IT strategy.

For organizations on Managed IT plans, we respond to critical issues immediately — even outside business hours. For one-time support, we prioritize based on urgency and aim to respond within the same day. The Bishesh Plan includes priority support with fast-track response times.

Yes. We serve organizations across Nepal. For locations outside Gulariya, we coordinate remote support where possible and schedule on-site visits as needed. We understand that NGOs, schools, and government offices operate in many different districts. All Managed IT plans include unlimited remote support, making them ideal for multi-location organizations.

Simply contact us. We'll schedule a visit to understand your organization's needs, assess your current systems, and recommend a solution that fits your budget. There's no pressure — just honest advice and practical support. You can compare all three plans — Sadharan, Unnat, and Bishesh — on our Managed IT page.